We build custom AI agents and automation for clinics.
AI that works inside your clinic. Not instead of your doctor.
We design, integrate and support AI systems for patient communication, appointments, calls, documents and clinic operations — connected to the EHR, CRM, messengers and workflows you already run.
You probably do not need “AI transformation.” You need one annoying process to stop eating staff time.
Most clinics come to us with a specific operational problem: unanswered messages, missed calls, repetitive booking work, manual document handling, low conversion, or no visibility into what reception is doing. We start there.
Patient messages wait too long
An agent answers routine questions, checks schedules and performs approved booking actions.
Calls disappear without a trace
Transcription and analytics show why patients call, why they do not book, and where communication fails.
Staff repeat the same actions all day
We automate bounded workflows and escalate exceptions instead of trying to automate everything.
The existing system cannot be replaced
We connect to it — or build a safe bridge around it.
Reusable components. Adapted to how your clinic actually runs.
AI Chat Agent for Clinics
ConfigurableAnswers administrative questions, finds suitable slots, books or changes appointments, sends approved materials and escalates when needed.
Conversation Analytics
ConfigurableAnalyzes patient chats by topic, conversion, response time, consistency, staff member and policy compliance.
Medical Call Analytics
ConfigurableTranscribes recorded calls and turns them into searchable conversations, performance analytics and management findings.
AI Voice Receptionist
ConfigurableHandles routine inbound calls, booking and call routing with clinic-defined limits and human fallback.
Medical Documentation Audit
ConfigurableChecks clinical and insurance documentation against required fields and filing rules, and flags gaps or inconsistencies before submission.
Custom Clinic Automation
Custom projectA specific problem does not fit a standard tool? We design the workflow, connect the systems and build it.
A clinic should not have to write a technical specification for an AI system it has never built before.
We interview the team, map the real process, challenge the first idea when necessary, define where AI should act and where it should stop, then take the solution through integration, supervised testing and production support.
From first interview to production support.
Bring us the problem
A missed-call problem, a manual workflow, an idea, or an AI prototype that never became reliable.
We design the actual solution
We map the goal, systems, data, edge cases, action limits, risks and expected result.
Build and connect
We configure existing components or develop what is missing, then integrate with the clinic's environment.
Test under supervision
The first production flow runs with human review. We measure failures, escalation and workflow fit.
Deploy and support
We train the team, monitor the solution and keep improving it after real patients meet it.
Not a generic dev shop that just discovered healthcare.
Plenty of teams can wire up a chatbot. Few have run a clinic. We know where the workflow actually breaks, what staff will quietly route around, and what a regulator asks first. That is the whole premise of working with us — not another vendor learning your industry on your time.
Show the work, not another robot illustration.
Every claim on this site should be checkable against something real — a screenshot, a redacted conversation, a measured result. Case studies are added as delivered projects are documented, not before.
Alexey Mastryukov — Founder
17 years opening and operating clinics and hospitals internationally, now applied to designing and shipping AI automation for the same kind of business.
Every workflow has defined data access, action limits and human ownership.
Each agent is scoped to the approved data and systems it needs — nothing more. Access is documented, not assumed.
The workflow defines when to ask a clarifying question, when to refuse an action and when to transfer the case to a person.
We design with FDA and EMA software-boundary rules, ISO 27001 / 27799 information-security controls and SOC 2 trust principles in view from day one — so a compliance review does not force a rebuild later.
We document the technical controls and data flows involved end to end. Formal certification and legal sign-off remain the clinic's responsibility.
Frequently asked
Usually, yes — through an API, database-approved interface, browser automation or a controlled integration layer. The correct method depends on the system, deployment and permitted access.
No. The standard approach is to build around the systems already used by the clinic. Replacement is considered only when the existing system makes the required workflow impossible or unsafe.
Not in the standard administrative solutions. Medical questions, symptoms, treatment choices and result interpretation are escalated according to clinic policy.
A standard agent based on existing components can begin from approximately two weeks. Custom integrations, multiple branches, poor source data or complex approval rules extend the timeline.
Compliance depends on the complete processing arrangement and the clinic's use. We design and document relevant technical controls, data flows and deployment choices, while the clinic retains legal and compliance approval.
Bring us the process everyone in your clinic hates
We will tell you what can be automated, what should remain human, what systems must be connected, and what a realistic first version would cost. No commitment and no "digital transformation workshop."